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As per international regulations and for the safety and well-being of our customers, we regret to inform you that we cannot accept the return of any medication. This policy is in place to uphold strict quality control standards and to ensure that all medications are handled and stored properly.
We understand the importance of health and safety, and therefore, we take every precaution to ensure that the products we deliver are of the highest quality. If you have any concerns or questions regarding your medication, please reach out to our customer support team, and they will be glad to assist you.
Please note that we have no refund policy in place. Once a payment for an order has been made, we are unable to offer refunds. We kindly request that you carefully review your order before completing the payment process.
In the event that payment is not received within 7 days of placing an order, the order will be automatically cancelled. This allows us to ensure efficiency in our operations. Should you have any questions or require further information, our dedicated customer support team is available to assist you. Your understanding and cooperation are greatly appreciated.
To facilitate a prompt resolution in the unfortunate event of a lost or damaged order, we kindly request customers to provide us with essential information. If you receive a damaged package or your package is lost, we ask that you send clear pictures within 7 days of receipt or estimated time of arrival (ETA).
These pictures should clearly depict the package, tracking number, and contents of the package. This photographic evidence is crucial for us to investigate the issue thoroughly and take appropriate action to ensure your satisfaction.
Ensuring the safe disposal of medication is of utmost importance to protect both our environment and our health. Improper methods, such as flushing medications down the toilet or throwing them in the trash, can have harmful consequences. Thus, it is important to follow responsible guidelines for medication disposal.
Explore community take-back programs or designated drug disposal sites as the preferred options. If those are unavailable, combine the medications with undesirable materials, like coffee grounds or cat litter, seal them in a bag, and dispose of them in the trash.
We provide multiple convenient channels for customers to contact us, ensuring efficient communication and prompt assistance. Here's how you can reach us:
We value your convenience and aim to provide accessible and responsive customer support through these three options. Choose the method that suits you best and connect with us today.